Q: Why do I have to move my site? What does web site migration include?

A: The website migration service that our company is offering is free of cost (within a certain limit). We’ll migrate your website(s) to our leading–edge cloud hosting platform without you needing to do anything. We know from personal experience that swapping hosting providers can lead to lost info and unwanted downtime. Because of this, we’ll perform all that for you for free!We’ve got highly capable administrators whose sole assignment is to make sure that your site performs exactly as it did on your old hosting platform. The administrators are well–versed in migrating custom–made web sites, as well as web sites that are based upon popular web applications such as Joomla and WordPress.

Q: Why do I have to move my site? What does web site migration include?
Q: Just how long will it take for my site to be moved over to your platform?

A: There are plenty of factors to keep in mind – the total amount of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. That being said, we do try to accomplish all website migrations within a 48–hour time window. Smaller–sized websites are migrated faster – typically within 24 hours.

Q: Just how long will it take for my site to be moved over to your platform?
Q: Do you require something from me before you begin transferring my website?

A: We do not need any personal info. We’ll require, however, the login info for your old web hosting account as well as the name of the web site that you need to move.

Q: Do you require something from me before you begin transferring my website?
Q: I give you access to delicate info. How can I be sure that you won’t misuse it?

A: Our Privacy Policy is an inseparable part of the agreement that we’ll have with you as a customer. We are dedicated to safeguarding the security of the personal data gathered from the customers. To do so, we employ technical safety measures so as to prevent the loss, the misapplication, the modification or the illegal leak of the information under our control. The security measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the information that we acquire on the Internet. When we ask users to submit financial info (such as a debit card number), this info is encoded using the SSL (Secure Sockets Layer) encryption method.

Q: I give you access to delicate info. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?

A: While we move your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the migration is done, we will make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the migration is completed. Then we’ll explain to you how to transfer the domain to your hosting account with us and how to change the DNS settings.

Q: Will my site be offline during the transfer?
Q: Will my current web hosting provider need to provide any info/help?

A: Nope. Aside from your login info for the Control Panel, we will not require anything. We will never touch base with your web hosting provider. They will not know anything about the migration either.

Q: Will my current web hosting provider need to provide any info/help?
Q: Which hosting platforms do you support?

A: Yup. We support all conventional Linux–based hosting platforms. We do not support Windows–based web hosting platforms, as we don’t offer Windows hosting solutions ourselves.In addition, we do not support proprietary web site creation and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.

Q: Which hosting platforms do you support?