Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help Center integrated into our Web Hosting Control Panel. It features an exhaustive database with frequently asked questions and detailed educational articles prepared by our well–trained customer support staff.

  • Top quality support service

  • Instructional Videos

  • For those of you who wish to discover how to solve a commonly encountered issue by watching a how–to video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the videos are very short and simple to understand. They offer you step–by–step presentations of various web site management procedures.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7 customer care service and a one–hour response guarantee. Our skilled support engineers will be available 24–7–365 to attend to your queries and to solve any issue that you might chance upon. Just send a helpdesk ticket from the Help section and we’ll respond back to you without any delay whatsoever.