Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Guarantee

  • Our group of technicians will try their best to reply to your support needs in about 1 hour. If, however, the trouble you have come across needs assistance from the Admin =Team,= we’ll send the ticket to the person on duty and will post a note to tell you.

  • Top quality support service

  • Top–class Client Help Service

  • We’ll be working for you 24/7 to provide you with useful information and client support as well as to help you with any difficulty that you might encounter as you are organizing your virtual server. We will assist you with all installed in advance software applications, including your Operating System, server management panel (depending on the VPS type) and the Web Hosting Control Panel produced solely by our developers.

  • Intuitive help center

  • An Educational Help Section

  • In the Web Hosting Control Panel that comes without charge with your virtual server, you can find an informational Help zone, that includes everything you should know about managing your web–sites and programs. We have included a range of how to reports and video courses that present the basic website management duties in an easy–to–understand manner.